Vendor Portfolio Management for a Reseller Partner

Multi-domain reseller of services & products operating across Asia and Africa.

The Challenge

The customer sought to identify potential opportunity areas in key Asian and African markets, including Malaysia, Singapore, Indonesia, Vietnam, South Africa, Nigeria, Zimbabwe and others. They needed to build and maintain a robust vendor bench capable of addressing these opportunities, effectively managing procurement, and delivering services and products in response to specific market demands.

Our Solution

The Predixion team provided comprehensive vendor portfolio management services, enabling our customer to navigate the dynamic African and Asian markets. Here's how we helped:

Opportunity Area Identification
Working closely with our customer, we conducted a thorough analysis of target geographies, taking into account their sphere of influence, market conditions, and expressed interests. Based on this evaluation, we identified primary opportunity areas for their operations in various geographies.

Vendor Bench Creation
To address the demand stream from our customer and align with the identified opportunity areas, we leveraged our proprietary Capability Cloud. Through this resource, we curated a diverse and capable vendor bench, offering a portfolio of services in key domains such as Education, Fintech, Banking, Regulatory (GRC), Healthcare, Telecom, Media, and Infrastructure. The bench included expertise in various technologies, ranging from Application Development and Maintenance to ERP Implementation, IoT, AI/ML, Web3/Blockchain, AR/VR, and Technology Training.

Vendor Selection and Procurement
Predixion supported our customer in the vendor selection process, ensuring alignment with their requirements and objectives. By leveraging our industry expertise and network, we facilitated efficient procurement and engaged with vendors who could deliver the necessary services and products. This allowed our customer to respond swiftly to market demands.

Bench Scaling and Program Management
As market dynamics evolved and new opportunities arose, we worked closely with our customer to scale the vendor bench. We continually added new services or products to address emerging market needs, ensuring our customer remained well-positioned to seize opportunities. Additionally, we provided program management services, overseeing the successful execution of our customer's projects and initiatives, guaranteeing their long-term success.

Results & Benefits

Targeted Market Expansion
By identifying opportunity areas in target geographies, our customer gained a strategic focus, enabling them to concentrate their efforts on high-potential markets.

Diverse Vendor Bench
Our curated vendor bench, spanning multiple domains and technology capabilities, empowered our customer to address a wide variety of market requirements swiftly and effectively.

Streamlined Procurement
With our support in vendor selection and procurement, our customer experienced an efficient and reliable process, ensuring the availability of high-quality services and products from trusted vendors.

Scalability and Flexibility
Through the ongoing scaling of the vendor bench, our customer maintained the ability to adapt and respond to evolving market needs, seizing new opportunities as they emerged.

Project Success
Our program management services provided crucial oversight and guidance, ensuring the successful execution of our customer's projects and initiatives, ultimately driving their business growth.

Conclusion

We understand the significance of vendor portfolio management in driving business success. Through our comprehensive vendor selection, procurement, and program management services, we enabled our reseller partner to expand their market. By curating a diverse vendor bench and supporting scalable growth, we empowered our customer to respond swiftly to market demands and seize opportunities effectively. Let us help you strengthen your vendor portfolio management and unlock new avenues for business growth in dynamic markets.

Interested to know how we can help?